Travel tips and advice are an important part of planning the perfect vacation to British Columbia. Information on a variety of topics are included below, please explore the below questions and answers.
Range Rover Sport with capacity for 3 guests + one driver/guide (can carry up to 2 large bags and 2 small bags) this vehicle has a full panoramic sunroof.
Luxury SUV Yukon Denali with Capacity for 6 guests + one driver/guide (can carry up to 4 large bags and 2 small bags), this vehicle has a roof rack that can carry skies and poles.
Luxury Mercedes Benz Sprinter Vans with capacity for 11 guests + one driver/guide (can carry up to 10 large bags and 8 small bags)
Where do the tours start?
Guests are picked up at hotels in downtown Vancouver, at the Vancouver Airport or at the Vancouver Seaplane terminals (downtown Vancouver or in Richmond at the Vancouver Airport South Terminal)
Are guide gratuities included?
Yes, all our services includes 20% gratuities for the driver/guide. This will be charged when your payment is processed.
What should I wear?
Winter (November to February : 5°C -9°c /42°F – 48°F ) warm clothes, raincoat and an umbrella (if you are going to the Mountains : snow gear, hats, gloves and scarves)
Spring (February to March: 7°c -10°C /44°F – 50°F ) pack light clothing that you can layer, along with a sweater and a raincoat.
Summer (June till August: 21°C – 25°C / 69°F – 76°F) light jacket and sweater for the evenings, temperatures during the day in the summer 20°C (70°F)
Fall ( September & October : 14°C – 18°C / 58°F – 65°F ) Even if you enjoy a beautifully sunny day, mornings and evenings will be crisp, so make sure to pack something warmer and don’t forget to pack a raincoat or umbrella
Local Weather Forcasts
What time do your tours run?
All the tours are private so you can request the best time that works for you. We have some suggested some times in order to take advantage of traffic, weather and ferry schedules. Please check the tour descriptions for more information.
What is your cancellation policy?
We will process a 25% deposit at the time of the booking in order to secure the vehicle and guide for your desired travel date.
Tours by Helicopter / Plane / Seaplane
15 days prior the service : 25% Non -refundable
10 days prior the service : 50% Non -refundable
5 days prior the service : 100% Non -refundable
Note : if the tour is canceled by the pilot of the plane/helicopter due to bad weather conditions and safety reasons, we will reimburse 100% of the tour or we will try to re-schedule that same tour to a new date
Tours by Land
15 days prior the service : 25% Non -refundable
7 days prior the service : 50% Non -refundable
2 days prior the service : 100% Non -refundable
Do I need to book in advance?
To secure the best vehicles and guides for sightseeing in Vancouver it is strongly recommended you book in advance. Remember Evergreen Adventures is a small company and don’t have a large fleet of vehicles. Most bookings come from local tour operators and local hotel concierges.
What is the minimum age?
5 years old for the Ice Cave Adventure and for the Serratus Glacier and Helicopter Adventure
For the rest of our Private tours there isn’t a minimum age, but please let us know in advance the age of the children to ensure proper seating is available in the vehicles.
What are the health/physical requirements?
All of the tours require some sort of short walk. Please consider this when selecting your clothes and footwear. Vehicles are not equipped to carry scooters, but can accommodate wheelchairs in the vehicles’ trunk if necessary.
Note : Guides may not push guests in wheelchairs for liability reasons.
Is payment required with reservation?
Yes, a 25% deposit will be processed at time of booking and the balance will be due 5 days prior the tour.
Are tours cancelled when its raining?
All the tours by land vehicle run rain or shine. Complimentary umbrellas are provided in case you forget yours at home or at the hotel.
All the tours by air; helicopter /plane / seaplane might be cancelled the night before or the same day by the pilots if they have a confirmed weather report by the local meteorologist
You will be contacted, at the telephone number provided during the reservation process, in the rare event that your private tour is delayed or cancelled due to inclement weather.
What languages does your guides speak?
We have the best selection of experienced tour guides in the city. Our Guides are fluent in several languages (i.e. English, Spanish, Portuguese, German and French) other languages are available under special request, subject to availability.
What is Vancouver currency ?
The monetary system in Canada is based on dollars and cents. To avoid exchange problems, visitors are urged to exchange their funds to Canadian Dollars at a bank or a foreign currency exchange outlet where they will receive the current rate of exchange, we will charge all our services to your credit card in Canadian Dollars (your bank will be the one to determinate the exchange rate on your credit card statement)
What are the taxes in British Columbia ?
The federal (Canadian) Good and Services Tax (GST) of 5% is applicable to most purchased goods and services. GST is charged on all services in British Columbia.
The Provincial Sales Tax for other goods and services is set at 7%. Some items such as food and books are exempt from PST.
Safety and Emergency Tips
In emergency situations, contact the local police, ambulance service, fire department and other emergency services by calling 911.Visitors taking prescribed medications should bring a copy of their prescriptions in case they need to be renewed or tended to by a doctor in Canada.
Hospital and medical services
Visitors are advised to obtain health insurance before coming to Canada. Check your policy; many health insurance plans only provide partial coverage for services rendered outside the borders of the policy holder’s country of residence. Visitors taking prescribed medications should bring a copy of their prescriptions in case they must be renewed by a doctor in Canada.